Troubleshooting "Sleeping" Students in the LanSchool Connection Server
The LanSchool Connection Server cannot detect if the student device is asleep, shutdown or disconnected from the network.
Due to this design, it will leave the student in a "sleeping" state and wait for it to come back later. On the Teacher Console, the student thumbnail will display "Student has entered standby mode..."
If it has been in that state for over 8 hours, the LCS will free the slot.
The time can be adjusted down to minutes, by creating a registry key, allowing the LCS to free the slot quicker and releasing the student thumbnail from the Teacher Console.
Creating MaxSleepTicks Registry
To adjust the time a new registry key will need to be created on the LanSchool Connection Server:
- Run regedit.exe on your LanSchool Connection Server.
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\LanSchool
- Click Edit>>New>>DWORD (32-bit) Value
- Name the value MaxSleepTicks
- Double click on the word MaxSleepTicks and set the value to 60000 (Decimal). This will reduce the time to one minute.
- Restart the LanSchool Connection Service.
The 60000 is the number of milliseconds to keep the student in the "Sleep" state. If you wish to have a longer time i.e. 3 minutes you will have to multiple 60000 by 3; 60000 x 3 = 180000 will be the Decimal value you put in the registry.
Configuring LanSchool Secure Mode
Overview LanSchool has two different, optional, security modes that can be enabled on installation called Password Secure Mode and Active Directory Secure Mode, and one or both may be selected. If the options are not properly installed, however, a ...
Troubleshooting Student Thumbnail Status
Overview LanSchool Classic the teacher will see thumbnail size images of each student's screen. The teacher may see the student actively working on their device or they may appear in an offline state. The thumbnail may also display certain icons ...
Installing LanSchool Student for Windows
Overview The following instructions will assist you with manually installing LanSchool Classic Student on a single Windows student device. For information on installing the teacher client or mass deploying LanSchool throughout your organization, see ...
Collecting Logs from the LanSchool Connection Server
Overview To assist in troubleshooting, LanSchool Support may require you to enable logging on your LanSchool Connection Server. The ability to read and write the Windows Registry is required. It is recommended to contact your local IT Support to ...
Installing the LanSchool Report Server
Overview The Report Server retains the software and hardware inventory information scanned from Student machines. If it is installed in combination with LanSchool v9.0 Classroom Management software, inventory information from Teacher machines is also ...
Limiting Website Use
Overview To block troublesome or distracting websites or limit students to a select few websites pertinent to the class, use the Limit Web feature in LanSchool Classic. The teacher can choose to restrict all web activity, allow only certain websites, ...
Installing LanSchool Teacher for Windows
Overview The following instructions will assist you with manually installing LanSchool Classic Teacher Console on a single Windows device. For information on installing the student client or mass deploying LanSchool throughout your organization, see ...
Latest Release Notes
LanSchool Classic Release Notes Customers with an active LanSchool subscription will have access to download the latest version from the LanSchool Customer Portal. For instructions, see Downloading LanSchool Installers. LanSchool Classic 18.104.22.168 ...
Limiting Application Use
Overview Teachers can control the applications that are allowed to run on the student computers. The application limiting policy can stop ALL applications from running except for those specified in an "allow list" or can allow all application except ...
Configuring and Troubleshooting Wake on Lan
Overview LanSchool utilizes Wake on Lan to power on the student computers remotely. This feature is not enabled by default on many systems and will have to be enabled by the user. Your device manufacturer will be able to assist you with the Wake on ...
Using Enable Channel Select Utility
Overview LanSchool Classic comes packaged with utilities that can help administrators with making changes to already installed clients. The Enable Channel Select utility allows teachers to be able to change their teacher channel, view multiple ...
Viewing Student Screens
Overview Screen Monitoring mimics the classroom environment, enabling teachers to provide assistance and encouragement to keep students on task. Opening the LanSchool Teacher Console On a Windows teacher computer, you will see a small LanSchool icon ...
Deploying LanSchool Classic Using Intune
Overview The LanSchool Classic for Windows agent supports a number of different deployment methods and tools using a MSI. See Mass Deploying LanSchool Student for Windows for more detailed instructions. Please note that our support team can only ...
Using the SetChannel.exe Utility
Overview LanSchool Classic comes packaged with utilities that can help administrators with making changes to already installed clients. The SetChannel.exe utility can be used to update local Teacher or Student Channels, make changes to the LanSchool ...
Disabling Speak to Class
Overview By default, LanSchool Classic instructors are able to speak directly to the class using the Teacher Console. Some organizations need to prevent instructors from speaking to students with LanSchool Classic. Administrators can disable the ...