Troubleshooting "Sleeping" Students in the LanSchool Connection Server
The LanSchool Connection Server cannot detect if the student device is asleep, shutdown or disconnected from the network.
Due to this design, it will leave the student in a "sleeping" state and wait for it to come back later. On the Teacher Console, the student thumbnail will display "Student has entered standby mode..."
If it has been in that state for over 8 hours, the LCS will free the slot.
The time can be adjusted down to minutes allowing the LCS to free the slot quicker and releasing the student thumbnail from the Teacher Console.
To adjust the time a new registry key will need to be created on the LanSchool Connection Server:
- Run regedit.exe on your LanSchool Connection Server.
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\LanSchool
- Click Edit>>New>>DWORD (32-bit) Value
- Name the value MaxSleepTicks
- Double click on the word MaxSleepTicks and set the value to 60000 (Decimal). This will reduce the time to one minute.
- Restart the LanSchool Connection Service.
The 60000 is the number of milliseconds to keep the student in the "Sleep" state. If you wish to have a longer time i.e. 3 minutes you will have to multiple 60000 by 3; 60000 x 3 = 180000 will be the Decimal value you put in the registry.
Configuring LanSchool Secure Mode
What is LanSchool Secure Mode? LanSchool has two different optional security modes that can be enabled on installation called Password Secure Mode and Active Directory Secure Mode, and one or both may be selected. If the options are not properly ...
Troubleshooting Student Thumbnail Status
Thumbnail Status The student's device is communicating with the Teacher Console. When viewing large or medium thumbnails, Student's Name and Computer Name display below the thumbnail. When using Class Lists, this means that the Teacher Console never ...
Installing LanSchool Student for Windows
Overview The following instructions will assist you with manually installing LanSchool Student on a single Windows student device. For information on installing the teacher client or mass deploying LanSchool throughout your organization, see Setting ...
Collecting Logs from the LanSchool Connection Server
To assist in troubleshooting, LanSchool Support may require you to enable logging on your LanSchool Connection Server. The ability to read and write the Windows Registry is required. Enable Logging on LanSchool Connection Server Download Debug View ...
Updating LanSchool Remotely
First you will need to download the latest version of LanSchool from the Customer Portal. If you do not have access to the Customer Portal you will need to contact either your IT Support, your LanSchool Sales Representative or LanSchool Support. If ...
Limiting Website Use
Overview Limit the websites that can be accessed by one or more student computers. The teacher can choose to restrict all web activity, allow only certain websites, or block only certain websites. This is often used to keep students focused or to ...
Latest Release Notes
LanSchool Classic Release Notes Customers with an active LanSchool subscription will have access to download the latest version from the LanSchool Customer Portal. For instructions, see Downloading LanSchool Installers. LanSchool Classic 184.108.40.206 ...
Installing LanSchool Teacher for Windows
Overview The following instructions will assist you with manually installing LanSchool Teacher on a single Windows teacher device. For information on installing the student client or mass deploying LanSchool throughout your organization, see Setting ...
Limiting Application Use
Overview Teachers can control the applications that are allowed to run on the student computers. The application limiting policy can stop ALL applications from running except for those specified in an "allow list" or can allow all application except ...
Configuring and Troubleshooting Wake on Lan
Wake on Lan Configuration Your device manufacturer will be able to assist you with the Wake on Lan configuration. That information is proprietary to the devices and is not provided by LanSchool. LanSchool utilizes Wake on Lan to power on the student ...
Deploying LanSchool Classic Using Intune
Overview The LanSchool Classic for Windows agent supports a number of different deployment methods and tools using a MSI. See Mass Deploying LanSchool Student for Windows for more detailed instructions. Please note that our support team can only ...
Using the SetChannel.exe Utility
Overview LanSchool Classic comes packaged with utilities that can help administrators with making changes to already installed clients. The SetChannel.exe utility can be used to update local Teacher or Student Channels, make changes to the LanSchool ...
Disabling Speak to Class
Overview By default, LanSchool Classic instructors are able to speak directly to the class using the Teacher Console. Some organizations need to prevent instructors from speaking to students with LanSchool Classic. Administrators can disable the ...
Remotely Configuring Mac Teacher Console after Installation
Overview If changes need to be made to the LanSchool Teacher Console settings after installation is complete, the lstconfig utility is a tool that can be used to aid in the remote configuration. The lstconfig utility is provided in the installation ...
LanSchool and VDI Environments
Overview LanSchool Classic currently does not support VDI Environments due to the numerous types of environments, however, documentation was provided by a customer who had successfully setup LanSchool Classic in their VDI Environment. Other ...