Download LanSchool Classic Installers and Access License Keys

Download LanSchool Classic Installers and Access License Keys

Overview

You can download LanSchool Classic installation files, access your LanSchool Classic license key, and view your license information through your LanSchool Air account.

The LanSchool Classic Portal has moved to LanSchool Air. You no longer need a separate account to manage LanSchool Classic and LanSchool Air if you use both products.

To download LanSchool Classic installers, your account must have the LanSchool Classic Admin role. New customers must activate their LanSchool Air account before accessing LanSchool Classic downloads.

Sign In to the LanSchool Classic Portal

Go to LanSchool Login and select your region to access the appropriate portal.

Create Your LanSchool Air Account

Customers must activate their LanSchool Air account before accessing LanSchool Classic downloads.

  1. Check your email for an invitation to create your LanSchool Air account.

  2. Follow the invitation instructions to activate your account.

  3. Sign in to LanSchool Air.

  4. Confirm that your account has the LanSchool Classic Admin role.

If you did not receive an invitation or cannot access the Classic Licensing section, contact your organization's LanSchool Air administrator or LanSchool Support.

Download LanSchool Classic Installers

Follow these steps to download the LanSchool Classic installation files:

  1. Go to LanSchool Login and select your region.

  2. Sign in to your LanSchool Air account.


  3. Open the menu in the upper-left corner.

  4. Select Classic Licensing.


  5. Select your preferred language and the LanSchool Classic version you need.

  6. Select Download Installers to download the ZIP file containing the installation files.


  7. Extract the ZIP file before installing or deploying LanSchool Classic.

The downloaded files contain the installers and supporting files needed to deploy LanSchool Classic on supported devices.

For installation instructions, see the LanSchool Classic Setup Guide.

View Your LanSchool Classic License Information

To view your license information:

  1. Sign in to LanSchool Air.

  2. Open the menu in the upper-left corner.

  3. Select Classic Licensing.

  4. Open Manage Licenses.

Find Your LanSchool Classic License Key

The LanSchool Classic Teacher Console requires a valid license key to run.

  1. Sign in to LanSchool Air.

  2. Open Classic Licensing.

  3. Select Manage Licenses.

  4. Locate your LanSchool Classic license key.

For instructions on entering the license key during installation or updating, see LanSchool Classic 9.3 Installation and Updating.

What Happens When My LanSchool Classic License Is Expiring or Has Expired?

Expiring LanSchool Classic License

When your LanSchool Classic license is within 30 days of its expiration date, the Teacher Console displays a license expiration warning.

  • The warning automatically closes after 10 seconds.

  • You can select Snooze to temporarily dismiss the warning until the license expires.

  • The warning may appear again as the expiration date approaches.

How Do I Renew My LanSchool Classic License?

To continue using the LanSchool Classic Teacher Console and receive software maintenance and technical support, your license must be renewed.

You can renew your LanSchool Classic license at any time, including before the expiration date.

To renew your license:

  1. Complete the LanSchool form to request a license renewal.

  2. Once your license has been renewed, the expiration date will be updated on the licensing server.

  3. The LanSchool Teacher Console automatically checks in with the licensing server every two weeks to retrieve the updated expiration date.

How do I refresh my license expiration date without waiting two weeks?

After your license has been renewed, you can manually refresh the expiration date:

  1. Open the LanSchool Teacher Console.

  2. Select Help > About LanSchool.

  3. Click Refresh.

The Teacher Console will check the licensing server for the updated expiration date. This should remove the expiration warning if the renewal has been processed.

What Happens After My LanSchool Classic License Expires?

After your LanSchool Classic license expires, a 30-day grace period begins.

During this grace period:

  • The LanSchool Teacher Console will continue to launch and operate.

  • You should renew your license to avoid an interruption in service.

After the 30-day grace period:

  • The LanSchool Teacher Console will no longer launch.

  • You will be prompted to enter a valid license key.

To restore access, renew your LanSchool Classic license and ensure the Teacher Console has retrieved the updated license information.

Add a LanSchool Classic Administrator

A user must have the LanSchool Classic Admin role to access LanSchool Classic downloads and licensing information.

A LanSchool Air administrator can assign this role by following these steps:

  1. Sign in to LanSchool Air.

  2. Open the menu in the upper-left corner and select LanSchool Air Settings.



  3. Select People.



  4. Select Add People.

  5. Enter the user's email address.

  6. Under Select default roles for invitees, select LanSchool Classic Admin.


  7. Select Send to send the invitation.

Alert

Important: The LanSchool Classic Admin role provides access to LanSchool Classic downloads and licensing information. If the user also needs permission to add other administrators, assign the LanSchool Air Admin role as well.

Frequently Asked Questions

Where can I download LanSchool Classic?

You can download LanSchool Classic installers through LanSchool Air. Sign in at LanSchool Login, open Classic Licensing, select your language and software version, and click Download Installers.

How do I download the LanSchool Classic installer or installation ZIP file?

Sign in to LanSchool Air, select Classic Licensing, choose your preferred language and LanSchool Classic version, and click Download Installers. The installers are downloaded in a ZIP file that you must extract before installation.

How do I access the new LanSchool Classic Portal?

The LanSchool Classic Portal has moved to LanSchool Air. Go to LanSchool Login, select your region, and sign in with your account. 

Do I need a LanSchool Air account to download LanSchool Classic?

Yes. LanSchool Classic downloads and licensing information are accessed through LanSchool Air. Customers must activate their LanSchool Air account before accessing Classic Licensing.

I cannot see Classic Licensing in LanSchool Air. How do I get access?

Your account may not have the LanSchool Classic Admin role. Ask your LanSchool Air administrator to assign the role under or contact LanSchool Support. If you already have the correct role and still cannot access Classic Licensing, contact LanSchool Support.

I did not receive my LanSchool Air invitation. What should I do?

Check your inbox and spam or junk folders for the invitation. If you still cannot find it, contact your organization's LanSchool Air administrator or LanSchool Support for assistance.

I forgot my LanSchool Classic Portal password. How do I reset it?

Go to LanSchool Login, select your region, enter your account email address, and click Forgot Password. Follow the instructions in the password reset email.

Where can I find my LanSchool Classic license key?

Sign in to LanSchool Air, open Classic Licensing, and select Manage Licenses. Your LanSchool Classic license key is available there.

How do I check when my LanSchool Classic license expires?

Sign in to LanSchool Air and open Classic Licensing > Manage Licenses to review your license information and expiration date.

My LanSchool Classic license has expired. How do I renew it?

Please complete the LanSchool form to renew your licenses.

How do I give another user access to LanSchool Classic downloads?

A LanSchool Air administrator can add the user under LanSchool Air Settings > People > Add People and assign the LanSchool Classic Admin role.

Can a LanSchool Classic Admin add other administrators?

Not with the LanSchool Classic Admin role alone. To add other administrators, the user must also have the LanSchool Air Admin role.

Where can I find instructions for installing LanSchool Classic after downloading it?

See the LanSchool Classic Setup Guide for deployment prerequisites, installation steps, and configuration guidance.

How do we regain access to LanSchool Classic downloads if our previous administrator has left the organization?

If your previous LanSchool Classic administrator has left your organization and your IT team can no longer access software downloads or updates,n administrator with the appropriate permissions can grant access to another user.

To restore access:

  1. Ask your organization's LanSchool Air administrator to add your IT team member to LanSchool Air.

  2. Assign the LanSchool Classic Admin role to the new user so they can access LanSchool Classic downloads and licensing information.

  3. Sign in to LanSchool Air and navigate to Classic Licensing > Download Installers to download the available installation files and updates.

  4. Open Classic Licensing > Manage Licenses to review your existing license information.

If your organization does not have an accessible LanSchool Air administrator, or you cannot identify who manages the account, contact LanSchool Support for assistance restoring access. Be prepared to provide your organization's information and license details so your account and permissions can be verified.

If you believe your LanSchool Classic license is still active but cannot access updates, ask Support to help verify your license status and restore the appropriate download permissions.

Why don't I see the LanSchool Classic download option for the latest version when I sign in?

If you do not see the option to download the latest version of LanSchool Classic after signing in, your account may not have the required permissions to access Classic Licensing.

To access the downloads:

  1. Sign in to your LanSchool Air account.

  2. Open the menu in the upper-left corner.

  3. Select Classic Licensing.

  4. Select your preferred language and the available LanSchool Classic version.

  5. Select Download Installers.

If Classic Licensing or the latest version is not available, ask your LanSchool Air administrator to verify that your account has the LanSchool Classic Admin role.

If you still cannot access the download option after verifying your permissions, contact LanSchool Support for assistance confirming your account access and the availability of the version you need.

Why can't I find the LanSchool Classic software downloads or license information at https://customer.lanschool.com?

The LanSchool Classic Portal is the old portal for accessing LanSchool Classic licenses and software downloads. Customers must now sign in to LanSchool Air to access LanSchool Classic license information and download software updates.

To access your LanSchool Classic downloads and license information:

  1. Go to LanSchool Login and select your region.

  2. Sign in to your LanSchool Air account.

  3. Open the menu in the upper-left corner.

  4. Select Classic Licensing.

  5. To download software, select your preferred language and the available version, then click Download Installers.

  6. To view your license information, select Manage Licenses.

What if I cannot access Classic Licensing?

Your account may not have the required LanSchool Classic Admin role. Contact your organization's LanSchool Air administrator to request access. If your organization no longer has an administrator who can grant access, contact LanSchool Support for assistance.

How do I uninstall an older version of LanSchool Classic if the installer version is no longer available for download?

If you need an installer for an older version of LanSchool Classic that is no longer listed under Classic Licensing in LanSchool Air, contact LanSchool Classic Support for assistance.

When submitting your request, please include the following information:

  • Organization name

  • Administrator email address associated with your LanSchool account

  • LanSchool Classic version you need, if known

Providing this information will help the Support team identify your organization and assist you with obtaining the appropriate older installer.

I forgot my LanSchool account password, and the password reset email is not arriving. How can I access my account to uninstall LanSchool Classic?

If you cannot sign in to your LanSchool account because you forgot your password and are not receiving the password reset email, contact LanSchool Classic Support for assistance restoring account access.

Before contacting Support, check your spam or junk email folders and verify that you are using the email address associated with your original LanSchool account.

Do I need an active LanSchool Classic license to uninstall the software?

No. You do not need to renew your LanSchool Classic license just to request assistance uninstalling the software.

If you no longer have an active license, cannot access your previous account, or are unable to uninstall LanSchool Classic through Windows Control Panel, contact LanSchool Classic Support for assistance.

When submitting your request, please include:

  • Organization or school name

  • Administrator email address associated with the original LanSchool account, if known

  • LanSchool Classic version currently installed, if known

  • A brief description of the password reset or uninstallation issue

Support can help verify your organization's account and provide guidance on the appropriate next steps.

Why am I receiving a license expiration warning in LanSchool Classic?

Your LanSchool Classic license is within 30 days of its expiration date. The Teacher Console displays a warning that automatically closes after 10 seconds. You can select Snooze to dismiss the warning until the license expires.

Can I renew my LanSchool Classic license be​​​​fore it expires?

Yes. You can renew your LanSchool Classic license at any time. Once renewed, the licensing server will have the updated expiration date.

I renewed my LanSchool Classic license, but I am still receiving an expiration warning. How do I fix this?

The Teacher Console checks the licensing server every two weeks for an updated expiration date. To retrieve the new expiration date sooner:

  1. Open the Teacher Console.

  2. Go to Help > About LanSchool.

  3. Click Refresh.

Can I continue using LanSchool Classic after my license expires?

Yes. LanSchool Classic includes a 30-day grace period after the license expiration date. The Teacher Console will continue to operate during this period. After the grace period ends, the Teacher Console will no longer launch until a valid license key is entered.

What happens if I do not renew my LanSchool Classic license within the 30-day grace period?

The Teacher Console will stop launching and prompt you to enter a valid license key. You must renew your license to restore access.

How often does the LanSchool Classic Teacher Console check for license renewals?

The Teacher Console automatically checks the licensing server every two weeks. You can also manually check for an updated expiration date by selecting Help > About LanSchool > Refresh.

Why can't I see my LanSchool Classic licenses or license key in the portal?

If you are trying to install or activate LanSchool Classic but cannot see your licenses or license key in the portal, or you receive a "No valid license found" error when accessing the licensing section, please contact LanSchool Classic Support for assistance.

LanSchool Classic Support can help investigate missing license information, licensing errors, and access to your existing licenses.

Our previous LanSchool administrator left the organization, and we no longer have login access. How can we download the latest version of LanSchool Classic?

To restore access:

  1. Contact LanSchool Classic Support and explain that your previous administrator is no longer with your organization.

  2. Provide your school or organization name.

  3. Provide the email address of the previous administrator, if known.

  4. Provide your current work email address and explain that you need access to download the latest LanSchool Classic installers.

  5. Support can help verify your organization's existing account and determine the appropriate steps to restore access.

Once access the LanSchool Classic Admin role has been granted, you can then sign in to LanSchool Login, navigate to Classic Licensing, and download the available LanSchool Classic installers and updates.

AlertImportant: Do not create a separate account or purchase a new license simply because your organization has lost access to its previous administrator's account. First, contact LanSchool Support to verify your existing account and licensing information.

How can I get access to LanSchool Classic downloads and licensing for my school?

If you are an IT technician or administrator responsible for setting up LanSchool Classic at your school, you will need access to your school's LanSchool Air account to download the software and access licensing information.

To request access:

  1. Contact your school's existing LanSchool Air administrator.

  2. Ask them to add your email address to the account.

  3. Request the LanSchool Classic Admin role to access LanSchool Classic downloads and license information.

  4. Once your account has been set up, sign in to LanSchool Login.

  5. Open Classic Licensing to download the installers and access your school's license information.

What if I don't know who the school's LanSchool administrator is?

If you do not know who manages your school's LanSchool account, or your school no longer has an administrator with access, contact LanSchool Support for assistance.

When submitting your request, please include:

  • School or organization name

  • School location (city and state)

  • Your full name and work email address

  • Your role or department

  • A brief explanation of the access you need

AlertImportant: Access to an existing school's licenses and software downloads must be verified before permissions can be granted. A new IT technician should not create a separate account to replace an existing school's account without first confirming the organization's licensing and account access.