LanSchool Classic 9.3 Installation and Updating

LanSchool Classic 9.3 Installation and Updating

Overview

The LanSchool Classic Teacher console requires a LanSchool Classic license key in order to run. This license key can be found under the Manage License section.
 

Deploying LanSchool Classic 9.3 as a New Install

If you are deploying LanSchool Classic 9.3 for the first time please see the following options for deployment and best practices.

Installing Manually

LanSchool Classic Teacher can be deployed manually by running the Teacher.msi or Teacher.dmg file on the teacher device. Follow the installation steps and at the end of the installation input the License Key.
 

Mass Deploying

The teacher console may also be mass deployed using a software deployment tool.
Ensure that the License Key is included in your script for Windows deployment.

Imaging Devices 

If you plan on imaging your devices do not license LanSchool Classic on the device when creating the Master Image.
 

Updating LanSchool Classic to 9.3

If you already have LanSchool Classic installed and are updating the Teacher Console to 9.3 for the first time, please see the following options for updating and best practices.

Updating Manually

LanSchool Classic Teacher can be updated manually by running the Teacher.msi or Teacher.dmg file over the currently installed version of LanSchool Teacher. Follow the installation steps and at the end of the installation input the License Key.


Updating Using a Software Deployment Tool

The teacher console may also be updated using a software deployment tool.
Ensure that the License Key is included in your script for Windows deployment.

Updating Using an Imaged Device

If you plan on imaging your devices do not license LanSchool Classic on the device when creating the Master Image.

Updating Using the LanSchool Connection Server

The LanSchool Connection Service (LCS) can be configured to automatically deliver updated versions to Windows or macOS devices with LanSchool Teacher or LanSchool Student already installed and configured.
The automatic update process will update the version of the software and send out the licensing key to the teacher consoles but will not modify any configuration settings.
​
It's important that you update the LanSchool Connection Server first before pushing out the update to the Teacher Console(s).
  1. Update the LanSchool Connection Service to the latest version first. In My Computer, go to the LanSchool product download location and double-click LCS.msi in the Windows>>Connection Server folder.
  2. Once the LCS is updated, copy the latest version of the teacher and student installers based on the type of devices in your environment.
    1. Windows: teacher.msi & student.msi
    2. macOS: lanschool_teacher_365.dmg, lanschool_student.dmg, mupdate.zip & mtupdate.zip
  3. Paste the teacher and/or student installers in C:\Program Files (x86)\LanSchool on the LCS.
  4. Add the licensing key to a .txt file and name the file LicensingKey.txt. The licensing key can be found in the LanSchool Classic Portal. 
  5. Move the LicensingKey.txt file in C:\Program Files (x86)\LanSchool on the LCS.
  6. Access Windows Services.
  7. Locate the LanSchool Connection Server Service and select Restart.
  8. Once the service has restarted, any connected device will be automatically updated to the version of LanSchool that was copied to the LCS and the teacher consoles will receive the Licensing Key. 

Troubleshooting

If you encounter an issue where the Teacher Console is still receiving the prompt for the license key after deployment, please see the following troubleshooting steps.

LCS Updating Issue

In the event that the LanSchool Teacher Console was updated to 9.3 using the LCS but the LicensingKey.txt file was added after updating, please add the following registry key to the LCS to push down the LicensingKey.txt to any teacher so that the next time the teacher runs, it will use that license key.

Confirm the LCS is running 9.3.0.28 or later and the LicensingKey.txt file is in C:\Program Files (x86)\LanSchool on the LCS
  1. On the LCS, hold the Windows Key and press “R” to bring up the Run dialog box.
  2. Type "regedit" then press "OK".
  3. Navigate to this policy key: HKEY_LOCAL_MACHINE\Software\LanSchool
  4. Right-click in the empty pane and choose New> DWORD (32-bit) Value.
  5. Name the DWORD ForceLicenseKeyPush
  6. Double-click on ForceLicenseKeyPush and change the value data to decimal 1 to force the LicensingKey.txt file to be pushed to all Teachers regardless of their installed Teacher console version.
  7. Restart the LCS.
  8. To turn the automatic push off, change the value data to decimal 0. Restart the LCS.
Setting this value will cause extra traffic between Teacher machines and the LCS as long as it is turned on (when the Teacher machine initially connects to the LCS), so it is best to turn this forced push of the LicensingKey.txt file off once the Teacher machines have all licensed correctly.

Manually Entered Key Issue

If the LanSchool Classic Teacher Console was installed manually and the license key is still prompting after logging out of the device, ensure that you don't have a "snapshot" tool restoring the device i.e. Deepfreeze.
After the teacher console is licensed, license information is cached in 2 locations on the device:
  1. C:\ProgramData\LanSchool
  2. C:\ProgramData\Lenovo
If these folders are cleaned up or removed or the logged in user does not have rights to those, then the license key will continue re-prompting.

Unable to Communicate with the License Server

If you are encountering an error where the Teacher Console is unable to communicate with the LanSchool Classic License Server, ensure that the following site is whitelisted for your region.

Region
Site Address
Americas 
api-lsa.lenovosoftware.com
EMEA
api-lsa-emea.lenovosoftware.com
APAC
api-lsa-apac.lenovosoftware.com


If you utilize tools that have deep-packet inspection or insert themselves into the security certificate chain i.e. Fortinet /Fortigate, Lightspeed etc., LanSchool Classic will need to be added to the exclusion list for the security tool. 


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