Updating LanSchool Remotely

Updating LanSchool Remotely

Overview

LanSchool Classic for Windows and MacOS devices can be remotely upgrade multiple ways. Remote upgrades are helpful in updating many devices at one time quickly.

The LanSchool Classic Student Chromebook application is updated automatically.

First you will need to download the latest version of LanSchool from the LanSchool Classic Portal. If you do not have access to the Classic Portal you will need to contact either your IT Support, your LanSchool Sales Representative or LanSchool Support. 

If you do not have access to the latest version of LanSchool you will need to contact your sales representative to renew your license. 

Once the latest version is downloaded you can upgrade your LanSchool Teacher, Tech Console and Students multiple ways.

Remotely Updating Teachers and Students via LanSchool Connection Service

Updating 9.3 and above with the Licensing Key

The LanSchool Connection Service (LCS) can be configured to automatically deliver updated versions to Windows or macOS devices with LanSchool Teacher or LanSchool Student already installed and configured.

The automatic update process will update the version of the software and send out the licensing key to the teacher consoles but will not modify any configuration settings.

Alert
It's important that you update the LanSchool Connection Server first before pushing out the update to the Teacher Console(s).
  1. Update the LanSchool Connection Service to the latest version. In My Computer, go to the LanSchool product download location and double-click LCS.msi in the Windows>>Connection Server folder.

  2. Once the LCS is updated, copy the latest version of the teacher and student installers based on the type of devices in your environment.
    1. Windows: teacher.msi & student.msi
    2. macOS: lanschool_teacher_365.dmg, lanschool_student.dmg, mupdate.zip & mtupdate.zip

  3. Paste the teacher and/or student installers in C:\Program Files (x86)\LanSchool on the LCS.



  4. Add the licensing key to a .txt file and name the file LicensingKey. The licensing key can be found in the LanSchool Classic Portal.

  5. Move the LicensingKey.txt file in C:\Program Files (x86)\LanSchool
     on the LCS.
    Warning
    Ensure there are no extra spaces or lines in the LIcensingKey.txt file.

  6. Access Windows Services.



  7. Locate the LanSchool Connection Server Service and select Restart.



  8. Once the service has restarted, any connected device will be automatically updated to the version of LanSchool that was copied to the LCS and the teacher consoles will receive the Licensing Key. 

Troubleshooting 9.3 LCS Update

If you encounter an issue where the Teacher Console is still receiving the prompt for the license key after deployment, please see the following troubleshooting steps.

In the event that the LanSchool Teacher Console was updated to 9.3 using the LCS but the LicensingKey.txt file was added after updating, please add the following registry key to the LCS to push down the LicensingKey.txt to any teacher so that the next time the teacher runs, it will use that license key.

Alert
Confirm the LCS is running 9.3.0.28 or later and the LicensingKey.txt file is in C:\Program Files (x86)\LanSchool on the LCS
  1. On the LCS, hold the Windows Key and press “R” to bring up the Run dialog box.
  2. Type "regedit" then press "OK".
  3. Navigate to this policy key: HKEY_LOCAL_MACHINE\Software\LanSchool
  4. Right-click in the empty pane and choose New> DWORD (32-bit) Value.
  5. Name the DWORD ForceLicenseKeyPush
  6. Double-click on ForceLicenseKeyPush and change the value data to decimal 1 to force the LicensingKey.txt file to be pushed to all Teachers regardless of their installed Teacher console version.
  7. Restart the LCS.
  8. To turn the automatic push off, change the value data to decimal 0. Restart the LCS.
Info
Setting this value will cause extra traffic between Teacher machines and the LCS as long as it is turned on (when the Teacher machine initially connects to the LCS), so it is best to turn this forced push of the LicensingKey.txt file off once the Teacher machines have all licensed correctly.

Updating 9.2 and below without the Licensing Key

LanSchool Classic version 9.2 and below does not require the LicensingKey.txt file when auto updating Windows and macOS teachers using the LanSchool Connection Service (LCS). 

The LCS can be configured to automatically deliver updated versions to Windows or macOS devices with LanSchool Teacher or LanSchool Student already installed and configured.
  1. Update the LanSchool Connection Service to the latest version. In My Computer, go to the LanSchool product download location and double-click LCS.msi in the Windows>>Connection Server folder.

  2. Once the LCS is updated, copy the latest version of the teacher and student installers based on the type of devices in your environment.
    1. Windows: teacher.msi & student.msi
    2. Mac: lanschool_teacher.dmg, lanschool_student.dmg, mupdate.zip & mtupdate.zip

  3. Paste the teacher and/or student installers in C:\Program Files (x86)\LanSchool on the LCS.
  4. Access Windows Services.
  5. Locate the LanSchool Connection Server Service and select Restart.
  6. Once the service has restarted, any connected device will be automatically updated to the version of LanSchool that was copied to the LCS.

Remotely Updating Students via the LanSchool Teacher Console

Info
You can update Windows and macOS student devices from both Windows and macOS Teacher Consoles.
  1. Update the LanSchool Teacher Console to the latest version. Go to the product download location and double-click teacher.msi in the Windows folder or lanschool_teacher.dmg in the Mac folder.

  2. Once the teacher console is updated, copy the latest version of the student installer based on the type of student devices in your environment.
      • Windows student device: student.msi
      • macOS student device: lanschool_student.dmg & mupdate.zip

  3. Paste the student installer in the respected folder based on the type of teacher device.
      • Windows Teacher Console: C:\Program Files (x86)\LanSchool 
      • macOS Teacher Console: Applications/LanSchool

  4. In the Teacher Console, select which students you would like to upgrade in the teacher console.

  5. Once selected, go to Administer >> Update LanSchool on Selected Students.

  6. Select Yes to confirm the update.

  7. The student devices may disappear from the teacher console for a short while and then reappear updated to the version of LanSchool that was copied to the teacher device.

Remotely Updating LanSchool Teachers and Students via the LanSchool Tech Console

Info
You can update Windows and macOS student and teacher devices from both Windows and macOS Tech Consoles.
  1. Update the LanSchool Tech Console to the latest version. Go to the product download location, open the TechConsole folder and double-click on TechConsole.msi for Windows or lanschool_tech_console.dmg for macOS.

  2. Once the Tech Console is updated, copy the latest version of the student or teacher installers based on the type of student and teacher console devices in your environment.
      • Windows: teacher.msi & student.msi
      • macOS:  lanschool_teacher.dmg, lanschool_student.dmg, mupdate.zip & mtupdate.zip
  3. Paste the student and/or teacher installers in the respected folder based on the type of Tech Console device.
      • Windows Tech Console: C:\Program Files (x86)\LanSchool Tech Console
      • macOS Tech Console:  Applications/LanSchool
  4. In the Tech Console, select which students and/or teachers you would like to update.

  5. Once selected, go to Manage >> Update LanSchool on Selected Users.

  6. The next window prompt will ask if you would like to retain current settings or update the students and/or teachers with  new settings. Select which option(s) you would like to use.

  7. The next prompt will require you to input either a Local Admin Account  or  Domain Admin Account credentials that have correct permissions to push out the update(s).
    Notes
    Updating macOS devices will require a root admin local account
  8. The devices may  disappear from the Tech Console for a short while and then reappear updated to the version of LanSchool copied to the Tech Console device.

Additional Methods to Update LanSchool

  • Manually update each Teacher and Student device by running the latest installers
  • Mass Deploy the update using a scripted installation, software deployment tool, or Group Policy.

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