Clever Secure Sync Integration FAQ

Clever Secure Sync Integration FAQ


This article contains information pertaining to Clever Integration with LanSchool Classic. For information on connecting Clever to LanSchool Air, see Setting Up Clever Secure Sync with LanSchool Air.

How do I setup Clever Integration in LanSchool Classic?

Refer to Setting Up Clever Secure Sync for detailed instructions on configuring the roster integration between Clever and LanSchool Classic. Enabling this integration will allow teachers using the LanSchool Teacher Console to load dynamic class lists imported from Clever.

How often do teachers need to log into Clever?

After a teacher successfully pulls down their class lists from Clever, LanSchool stores them in the App Data folder (%LocalAppData%\LanSchool\Clever) on that user's machine. The downloaded class rosters will persist there and the teacher doesn't have to re-authenticate to Clever unless the class list has changed. Updates to any class rosters made in your Student Information System (SIS) will be synced to Clever based on your Secure Sync schedule.

Teachers will need to click the "Refresh" button in LanSchool class lists dialog to re-authenticate to Clever to download updated class rosters.

Why isn’t my new student showing in my class list?

Your class lists will not automatically update from Clever. To refresh your class lists and get the latest rosters from Clever, click the Refresh button to re-authenticate to Clever and update your class lists.

Can teacher's see a student's full name in LanSchool?

Yes. In the LanSchool Teacher Console, navigate to Administer > Preferences > Student and select " Show Student Name when available". If the student is logged in to a device and their first and last name is attributed to their local user account, the full name should appear in the LanSchool Teacher Console.

Why are some thumbnails showing as "missing student" even though that student is in my class and online?

First, ensure that LanSchool is configured correctly to work on your network and that teachers can see students without using a Clever Class List. If you're using a Class List by Login Name, confirm that students have the "credentials.districtUsername" field populated in Clever that corresponds to the username they login to their devices with. See Troubleshooting "Missing Student" Thumbnails for more information.

Clever is displaying classes from a previous term/semester. Can we limit term/semester?

LanSchool will display all of the classes (sections) that have been shared from Clever. To limit which terms or semesters are shared with LanSchool, ask your Clever District Admin to modify the Sharing Rules from within the Clever Dashboard. More information on this is available here: https://support.clever.com/hc/en-us/articles/204059586-How-does-Clever-handle-term-rollover- .

Can substitute teachers use Clever Class Lists?

The substitute teacher will need a Clever Portal login and be listed in Clever as a teacher of those class sections in order for LanSchool to find them. Alternatively, the original teacher could save their class lists ahead of time and share them with the substitute. To do this, load the class list and navigate to Administer > One to One > Save Current Class List.

Can Clever Class Lists be set as the default option for teachers?

Yes. The default option for dynamic class lists can be configured on Windows by adding the following registry key to teacher's devices:
Key: HKLM\SOFTWARE\WOW6432Node\LanSchool\DynamicClassListInterface
Value: DWORD = 3

Why isn’t my class list pulling in students that are “BYOD”?

​Clever class lists will pull students in based on their device’s local login name. If their local device login name doesn’t match what the class list has (which is common in the case of BYOD), the student will not be pulled into the teacher’s LanSchool class. Teachers will need to create a manual class list and add this student’s BYOD device manually. For more information see our KB article on implementing class lists.

    • Related Articles

    • Creating and Managing Class Lists

      Overview If LanSchool is going to be used in a 1:1 environment, where every student has their own device it is recommended to use LanSchool’s Class List feature. The feature will allow teachers to quickly load students into their class for that class ...
    • Setting Up Clever Secure Sync

      Setting up the Secure Sync between Clever and LanSchool Prerequisites Clever Secure Sync must already be configured between your Student Information System (SIS) and Clever Getting Started Lenovo Software sends an invitation to your Clever District ...
    • Technical FAQ

      How do I gather logs from the teacher? LanSchool Support may require logs from the teacher console to help troubleshoot an issue. For instructions, please see Collecting Logs from Teacher Devices. How do I gather logs from the student? LanSchool ...
    • Dynamic Class List Implementation Guide

      Overview Instead of requiring each teacher to manually create and manage each class list on their own, many organizations opt to build centrally managed class lists, typically generated by a scheduled export from the district's Student Information ...
    • Teacher FAQ

      Why can’t I see my students? A number of issues can cause a student to not appear in the teacher console. If you are not using class lists, please see Troubleshooting Missing Student Thumbnails. Why can’t I see my students when I load my class list? ...
    • Popular Articles

    • Limiting Website Use

      Overview Limit the websites that can be accessed by one or more student computers. The teacher can choose to restrict all web activity, allow only certain websites, or block only certain websites. This is often used to keep students focused or to ...
    • Latest Release Notes

      LanSchool Classic Release Notes Customers with an active LanSchool subscription will have access to download the latest version from the LanSchool Customer Portal. For instructions, see Downloading LanSchool Installers. LanSchool Classic 9.1.0.82 ...
    • Installing LanSchool Teacher for Windows

      Overview The following instructions will assist you with manually installing LanSchool Teacher on a single Windows teacher device. For information on installing the student client or mass deploying LanSchool throughout your organization, see Setting ...
    • Limiting Application Use

      Overview Teachers can control the applications that are allowed to run on the student computers. The application limiting policy can stop ALL applications from running except for those specified in an "allow list" or can allow all application except ...
    • Configuring and Troubleshooting Wake on Lan

      Wake on Lan Configuration Your device manufacturer will be able to assist you with the Wake on Lan configuration.  That information is proprietary to the devices and is not provided by LanSchool. LanSchool utilizes Wake on Lan to power on the student ...
    • Recent Articles

    • Deploying LanSchool Classic Using Intune

      Overview The LanSchool Classic for Windows agent supports a number of different deployment methods and tools using a MSI. See  Mass Deploying LanSchool Student for Windows for more detailed instructions. Please note that our support team can only ...
    • Using the SetChannel.exe Utility

      Overview LanSchool Classic comes packaged with utilities that can help administrators with making changes to already installed clients. The SetChannel.exe utility can be used to update local Teacher or Student Channels, make changes to the LanSchool ...
    • Disabling Speak to Class

      Overview By default, LanSchool Classic instructors are able to speak directly to the class using the Teacher Console. Some organizations need to prevent instructors from speaking to students with LanSchool Classic. Administrators can disable the ...
    • Remotely Configuring Mac Teacher Console after Installation

      Overview If changes need to be made to the LanSchool Teacher Console settings after installation is complete, the lstconfig utility is a tool that can be used to aid in the remote configuration. The lstconfig utility is provided in the installation ...
    • LanSchool and VDI Environments

      Overview LanSchool Classic currently does not support VDI Environments due to the numerous types of environments, however, documentation was provided by a customer who had successfully setup LanSchool Classic in their VDI Environment. Other ...