Why can’t I see my
students?
A number of issues can cause a student to not appear in the
teacher console. If you are not using class lists, please see Troubleshooting
Missing Student Thumbnails.
Why can’t I see my
students when I load my class list?
If you are using class lists and cannot see your students,
please see Troubleshooting
Missing Student Thumbnails with Class Lists
Why are my student
thumbnails showing as “Security locked out?”
If your student thumbnails are displaying as Security Locked
Out, please see Troubleshooting
Security Locked Out.
How do I limit the
web?
For information on how to limit the web on student devices,
please see Limiting Website Use
Why can’t I limit the
web?
For information on troubleshooting why web limiting is not
working, please see Troubleshooting
Web Limiting.
Why can’t I remotely power on
my student devices?
LanSchool utilizes the native Wake-on-LAN (WoL) capabilities available on most Windows-based PC's to power on devices.
For information about Wake on LAN and troubleshooting, please see, Powering On
and Off Devices.
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