Why can’t I see my students?

A number of issues can cause a student to not appear in the teacher console. If you are not using class lists, please see Troubleshooting Missing Student Thumbnails.

Why can’t I see my students when I load my class list?

If you are using class lists and cannot see your students, please see Troubleshooting Missing Student Thumbnails with Class Lists

Why are my student thumbnails showing as “Security locked out?”

If your student thumbnails are displaying as Security Locked Out, please see Troubleshooting Security Locked Out.

How do I limit the web?

For information on how to limit the web on student devices, please see Limiting Website Use

Why can’t I limit the web?

For information on troubleshooting why web limiting is not working, please see Troubleshooting Web Limiting.

Why can’t I remotely power on my student devices?

LanSchool utilizes the native Wake-on-LAN (WoL) capabilities available on most Windows-based PC's to power on devices. For information about Wake on LAN and troubleshooting, please see, Powering On and Off Devices.