LanSchool Classic General FAQ

What is LanSchool Classic?

Released in 1986, LanSchool Classic is the locally installed, self-hosted version of LanSchool's popular Classroom Management software. Start a free 30-day trial of LanSchool Classic today.

In 2018, LanSchool released a cloud-based version called LanSchool Air. Both versions are included for the same price so organizations can easily choose the version that works best for their environment.

How is LanSchool licensed?

LanSchool offers a simple pricing model based on the number of student devices you plan to use it with. New licenses include access to both LanSchool Classic and LanSchool Air. For more information on how to purchase licenses, or for contact information for our sales team, please visit the LanSchool purchasing page.

Who do I contact for purchasing or renewal questions?

For purchasing, renewals or payment related questions, contact us via email at sales@lanschool.com or complete the LanSchool Contact form.

Where can I find training and other helpful resources for admins and instructors?

Please visit our Customer Resource Center for links to LanSchool Classic guides, videos, and training resources. If you're already a customer, reach out to our Customer Success team anytime!

Is there a Voluntary Product Accessibility Template (VPAT) available for LanSchool Classic?

Yes. Please visit Lenovo's Accessibility Conformance website and navigate to the software tab for the latest VPAT for LanSchool Classic.

When I complete my trial and purchase licenses, will I need to reconfigure or redeploy LanSchool Classic?

In most cases, yes. After licenses are purchased, you will be granted access to the LanSchool Classic Portal, where you can download the fully licensed version of the installer. Both teacher and student devices must be upgraded to the fully licensed version.

Can LanSchool Classic be installed on a device that already has LanSchool Air installed?

Yes. LanSchool Air, our cloud version, and LanSchool Classic, our locally hosted version, can run simultaneously on the same student devices, including Windows devices, and Mac devices. If a teacher is actively viewing the same device from both LanSchool Air and LanSchool Classic, conflicting behavior when using features like Web Limiting and Blank Screen may occur.

Does LanSchool Classic require an onsite server?

In most cases, yes. LanSchool Classic recommends setting up an onsite server to run the LanSchool Connection Service (LCS), which will help manage communication between teacher and student devices on the network. This limits the use of broadcast communication on the network and allows students and teachers to be on different subnets or VLANs.

LanSchool Classic can be used in “peer-to-peer" mode without requiring a server, but all student and teacher devices must be on the same network.

Does LanSchool Classic work in BYOD environments?

Yes.
For students using Windows or macOS devices, the LanSchool Classic student client must be installed on their devices with local administrator permissions. It is recommended to either allow students to select their own channel, or create manual class lists to identify which student personal devices the teacher wants to manage. Students and teachers must both have local network access to the LanSchool Connection Service (LCS).

Can student devices be monitored while the devices are at home?

Both students and teachers require local network connectivity to the LanSchool Connection Service (LCS) hosted on the organization's network. In some cases, students can continue to be monitored remotely if they are using a VPN client to connect to the school's local network.

LanSchool recommends using LanSchool Air, our cloud-based version, to guide learning while students are remote. Visit our website for more distance learning resources.

What devices can teachers and students use?

LanSchool Classic supports teachers using Windows and Mac devices. Teacher Android, iPads and iPhones are not supported.

Students can use Windows and Mac. Student Android, iPads and iPhones are not supported.

User	Supported devices
Teachers	Windows, Mac
Students	Windows, Mac
Teacher and students using iPad or iPhone	Not supported
Teacher and students using Android tablet or phone	Not supported

What is Manage Teacher's Assistants?

Manage Teacher's Assistants is a feature no longer supported. It previously allowed teachers to connect the iOS Teacher's Assistant app with the teacher console.

Will my older LanSchool Classic license (such as version 8.0.0.15) work with the latest version, and how can I upgrade?

LanSchool Classic versions older than the latest release are no longer supported or tested for compatibility with newer operating systems and software updates. Older versions are not guaranteed to be compatible with the latest LanSchool Classic release.

To upgrade to the latest version of LanSchool Classic, you must have:

A valid LanSchool Classic license.
Access to your organization's LanSchool account through LanSchool Air.

How do I download the latest version?

Go to LanSchool Login.
Sign in to your LanSchool Air account.
Open the menu in the upper-left corner.
Select Classic Licensing.
Select your preferred language and the latest available version.
Select Download Installers.

If you do not have an account or cannot access Classic Licensing, contact LanSchool Classic Support for assistance verifying your existing license and restoring account access.

If your license has expired or is no longer valid, contact LanSchool Sales at sales@lanschool.com for renewal or purchasing information.

Important: Having an older LanSchool Classic license does not automatically guarantee eligibility to upgrade to the latest version. Your license status must be verified before obtaining the latest release.

How do I uninstall an older version of LanSchool Classic if the installer version is no longer available for download?

If you need an installer for an older version of LanSchool Classic that is no longer listed under Classic Licensing in LanSchool Air, contact LanSchool Classic Support for assistance.

When submitting your request, please include the following information:

Organization name
Administrator email address associated with your LanSchool account
LanSchool Classic version you need, if known

Providing this information will help the Support team identify your organization and assist you with obtaining the appropriate older installer.