Technical FAQ

Technical FAQ

How do I gather logs from the teacher?

LanSchool Support may require logs from the teacher console to help troubleshoot an issue. For instructions, please see Collecting Logs from Teacher Devices.

How do I gather logs from the student?

LanSchool Support may require logs from the student machine to help troubleshoot an issue. For instructions, please see Collecting Logs from Student Devices.

How do I gather logs from the LanSchool Connection Server?

LanSchool Support may require logs from the LanSchool Connection Server to help troubleshoot an issue. For instructions, please see Collecting Logs from the LanSchool Connection Server.

How do I create Dynamic Class Lists?

For information on creating Dynamic Class List, please see Dynamic Class List Implementation Guide.

How do I setup Clever Secure Sync?

For information on setting up Clever Secure Sync, please see Setting up Clever Secure Sync.


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