How do I gather logs from the teacher?
LanSchool Support may require logs from the teacher console to help troubleshoot an issue. For instructions, please see Collecting Logs from Teacher Devices.
How do I gather logs from the student?
LanSchool Support may require logs from the student machine to help troubleshoot an issue. For instructions, please see Collecting Logs from Student Devices.
How do I gather logs from the LanSchool Connection Server?
LanSchool Support may require logs from the LanSchool Connection Server to help troubleshoot an issue. For instructions, please see Collecting Logs from the LanSchool Connection Server.
How do I create Dynamic Class Lists?
For information on creating Dynamic Class List, please see Dynamic Class List Implementation Guide.
How do I setup Clever Secure Sync?
For information on setting up Clever Secure Sync, please see Setting up Clever Secure Sync.
How do I install LanSchool Student for Chromebooks?
For information on setting up the LanSchool Student client on Chromebooks, please see Mass Deploying LanSchool Student for Chromebooks.
Clever Secure Sync Integration FAQ
Overview This article contains information pertaining to Clever Integration with LanSchool Classic. For information on connecting Clever to LanSchool Air, see Setting Up Clever Secure Sync with LanSchool Air. How do I setup Clever Integration in ...
Creating and Managing Class Lists
Overview If LanSchool is going to be used in a 1:1 environment, where every student has their own device and is moving from class to class, it is recommended to use LanSchool Classic's Class List feature. The feature allows teachers to quickly load ...
Setting Up Clever Secure Sync
Overview LanSchool Classic supports using Clever as a source for class rosters. With Clever integration, instructors will not need to manually create classes and manually add students to their class rosters. Instructors can still create their own ...
Dynamic Class List Implementation Guide
Overview Instead of requiring each teacher to manually create and manage each class list on their own, many organizations opt to build centrally managed class lists, typically generated by a scheduled export from the district's Student Information ...
Why can’t I see my students? A number of issues can cause a student to not appear in the teacher console. If you are not using class lists, please see Troubleshooting Missing Student Thumbnails. Why can’t I see my students when I load my class list? ...